Calm, safe, well organised practice. Gave information up front on how to prepare and what to expect when visiting the clinic during a pandemic. Great attention given to safety of clients and staff, with infection control at every level. Responsive, clear and caring consultation with Dentist. Clear information given on dental treatment options. Offered choice, did not impose. Given clear treatment plan with prices from the start.
We were pleased to receive the comment above from a patient, who had sensibly given thought to coronavirus needs and felt protected during their visit.
All our team hope their patients are in good health and remain so. Whilst the surgery will reopen as normal in time, new guidance from UK public health authorities does mean that necessary appointments are now available.
These appointments will be subject to triage (determining priority). A telephone call may suffice, although we now offer consultation by video.
The tele-dentistry system in use allows us to see oral issues, you can also talk to your dentist and discuss your needs in a quite natural way.
We finalised plans to reopen 8th June 2020 and treatment progressed well. Further guidance for transitioning to normality on 31st July allows greater flexibility on treatment, although with each visit needing more time, a degree of selection remains.
In case you have a delay accessing treatment, there is a useful guide to self care at home, for dental pain and damage to fittings:
This is helpful, although we will of course make every effort to offer you support. Care may be a little restricted but is of the same standard we have always offered and tailored to your safety when attending.
Progress With Care
We are pleased to be able to offer treatment again, our patients deserve this, along with being able to visit a well protected environment.
Monitoring the ongoing coronavirus situation is a priority for us and the procedures we have put in place will increase safety, for patients and staff. Your cooperation in the changes we need to make is appreciated.
Nobody should suggest there isn’t still a problem but by working together, we can overcome obstacles and ensure good dental care remains available to you.